The increasing use of AI and automation in the hotel industry has raised questions about the future role of general managers. While innovations such as contactless check-ins and hotel apps enhance operational efficiency, the essential role of general managers - or GMs as they are known - in ensuring seamless…

“Attractive salaries and career paths are necessary to attract new talent and compensate for the fatigue and sacrifices of those working in a field that at times can be physically demanding and consistently means working inconvenient hours. There's no point beating around the bush, if tourism is suffering from a…

The end of 2024 coincides with the closing of the circle on the ITA Airways-Lufthansa versus EU Antitrust affair. On 29 November Brussels gave its unconditional approval to the transaction with the two parties entering into an agreement and the German group acquiring an initial 41% stake in ITA's capital.…

New Zealand’s Dunedin Airport recently turned heads with an unexpected appeal to travellers, asking them to limit their public displays of affection. A sign now greets flyers, their friends and family with the directive to "observe a maximum hug time of three minutes." For those who crave a more lingering…

Tired of cramming your carry-on into a luggage sizer, while an attendant glares at you? And of squabbling with fellow passengers who refuse to store their trolleys neatly? Relief may be on the way. Airbus has introduced new L-shaped overhead lockers that add 60% more space. Not only does this…

Forget about the glitz and glamour of 5-star stays; the 4-star hotel is having a major comeback worldwide, and savvy travelers are loving it. A study by Hotelchamp revealed that 4-star properties get nearly double the booking conversion rates of their 5-star competitors, which means that more guests are choosing…

The Italian travel market continues to grow but at different paces: the hospitality sector's turnover is up 4%, and the transport sector is up 10%, while tour operators and travel agencies are growing by 8% (excluding cruises). In this context, eCommerce now accounts for 56% of the total value of…

Never will it be truer than in 2025 that all roads lead to Rome. And the same can be said for all air routes. The eagerly awaited Jubilee will be a magnet for the Eternal City, which will once again be an incredible sounding board for Catholics - and not…